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Melia Las Dunas Hotel Cayo Santa Maria, Cayo Santa Maria
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Key details
About the Hotel
Cayo Santa Maria, Jardines Del Rey,
Cayo Santa Maria,
Cuba,
52610,
Villa Clara
Melia Las Dunas is situated on the picturesque Cayo Santa Maria, known for its long white sandy beaches and crystal-clear waters. The hotel features a vast array of family-friendly activities and luxurious amenities, making it a notable destination in the Caribbean. Guests can enjoy modern accommodations set within lush gardens and scenic views. The hotel's proximity to the beach enhances its appeal as a relaxing retreat.
Location
Located just a few meters from a pristine beach, Melia Las Dunas offers easy access to the stunning natural beauty of Cayo Santa Maria. Major attractions like the Delfinario and various beaches are located within a few kilometers. The hotel is also conveniently situated 9.5 miles from Las Brujas, with parking facilities for guests traveling by car.
Rooms
The rooms at Melia Las Dunas are modern and welcoming, with many featuring a balcony or terrace for outdoor enjoyment. Each room is equipped with essential amenities such as a refrigerator, tea and coffee-making facilities, and an in-room safe. Bathrooms come with a shower, bathtub, hairdryer, and bathrobes for added comfort. Additional services include free Wi-Fi in public areas.
Eat & Drink
Guests can indulge in a variety of culinary experiences at the hotel, offering both Cuban and international cuisine. Dining options include a la carte service, a Beer Garden, Pizzeria, and Ice Cream Bar. Beautiful views of the sea, gardens, and pool can be enjoyed while dining. The establishment ensures a diverse food selection for all tastes.
Leisure & Business
Melia Las Dunas offers numerous leisure activities, with options ranging from sports such as cycling, tennis, and beach volleyball to wellness facilities like a spa and hot tub. There's an entertainment program for adults and kids, live music, and a disco for evening enjoyment. The hotel also provides business facilities and services including internet access and currency exchange.
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Getting around
A list of all available modes of transport
City Center
Cayo Santa Maria
5.1
mi
Airports
Las Brujas (bww)
7.0
mi
Abel Santamaria International (SNU)
67.0
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Room!
“The room was immaculate, providing a refreshing and inviting atmosphere for relaxation.” view full review
Refreshing Spa!
“The spa facilities were a true retreat, with soothing treatments that revitalized my spirit.” view full review
Excellent Shower Pressure
“The shower had fantastic pressure, making my morning routine feel like a rejuvenating experience.” view full review
Well-Equipped Kitchen
“The kitchenette was well-equipped with everything I needed to prepare meals comfortably.” view full review
Delicious Breakfast!
“The breakfast spread was delightful, offering a variety of tasty options that energized my day.” view full review
Exceptional Accessibility
“The accessible amenities were thoughtfully designed, enhancing comfort for those with mobility needs.” view full review
Great Gym Space
“The gym was spacious and had a wide range of modern equipment, making workouts enjoyable.” view full review
Fun for Kids!
“The children's play area was well-designed and engaging, keeping my little ones entertained for hours.” view full review
Ideal Meeting Space
“The meeting room was equipped with the latest technology, ensuring our presentations went smoothly.” view full review
Cozy Living Space
“The living area was inviting and comfortable, perfect for unwinding after a long day.” view full review
General
Wi-Fi
Parking
24-hour reception
Rooms/ Facilities for disabled
24-hour security
Elevator
Currency exchange
Hairdresser
Sports & Fitness
Exercise gym
Tennis
Mini golf
Services
24-hour room service
Car rental
Laundry
Medical facilities service
Stores/Commercial services
Dining
Restaurant
Bar/ Lounge area
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Spa & Leisure
Indoor swimming pool
Outdoor swimming pool
Garden area
Leisure/ TV room
Jacuzzi
Room features
Air conditioning
Heating
In-room safe
Balcony
Media
Television
Telephone
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Location
Cayo Santa Maria, Jardines Del Rey,
Cayo Santa Maria,
Cuba,
52610,
Villa Clara
Map view
Cayo Santa Maria, Jardines Del Rey,
Cayo Santa Maria,
Cuba,
52610,
Villa Clara
City landmarks
Pedraplen
Delfinario en Cayo Santa Maria
1.3
mi
Beach
Megano Beach
2.0
mi
Cayo Ensenachos
2.5
mi
Cayo Ensenachos
Ensenachos Beach
2.9
mi
Nearby
Plaza Las Dunas
1700 ft
Restaurants
Isabel y Fernando
1900 ft
Jardines Del Rey
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
clean
friendly staff
outdated
needs cleaning
7.4/10
Very good
Rooms
7.2
Location
7.7
Service
7.7
Dining
7.6
Guest reviews
7.4/10
based on 10 reviews
0.0
0.0/10based on 0 reviews
Susan
United States of America,
April
2024
7.0/10
My stay at the hotel was a bit of a mixed bag. The rooms were spacious and clean, but they lacked attention to detail and felt outdated. Although not on the adult side of the resort as requested, the room buildings were clean and offered some comfort. The service, on the other hand, felt a bit stressed at times, but the staff was friendly overall and eager to help. The location needed some cleaning and updates but had potential. The dining experience provided a variety of food options, but getting a table could be a challenge. The facilities offered decent amenities with room for improvement.
Rooms
7.0
The rooms were spacious and clean but lacked care and professionalism and had a musty smell.
Service
7.0
The service was a bit stressed at times, but overall the staff was friendly and accommodating.
Location
6.0
The location was spacious and pretty but needed cleaning and furniture updates.
Dining
8.0
The dining experience offered repetitive food options but catered well to picky eaters.
Facilities
7.0
The facilities were decent but with room for improvement.
clean
outdated
Alan
United Kingdom,
April
2024
8.0/10
The hotel is situated between two Melia resorts, beautifully kept by hardworking Cuban ground keepers. The location is lovely and well-maintained, offering a serene atmosphere. The staff is attentive and offers good service. However, the currency exchange rates can be a bit unfavorable, and the deluxe restaurant has limited options.
Rooms
8.0
I stayed in a unit between 16 and 17 containing a fridge restocked daily. The room provided a comfortable stay a week prior to my arrival.
Service
8.0
For the most part, the staff was friendly and attentive, especially during a 'kids show' put on by younger guests of the resort and Kids Club staff. The service at the beach bar was also commendable.
Location
9.0
The location, in between the two Melia resorts, is beautiful and well maintained. To enhance your experience, it's recommended to connect with Gysela, Carlos, or Yailyn, the animators.
Dining
7.0
The dining experience had a few good offerings, especially for breakfast and dinners, although lunch options were limited. The food quality was decent, with specific time slots for meals.
Facilities
8.0
The facilities provided were satisfactory, offering car hire, 24-hour room service, shops/services, medical facilities, and laundry options.
Beautifully kept location
Unfavorable currency exchange rates
Edward
United States of America,
March
2024
6.8/10
Despite the need for some renovation, the hotel is conveniently located and offers some amenities. The cleanliness of the resort is a concern but the minibar and TV in rooms are nice touches. The prompt service is a plus, while complaints about the food might affect the dining experience.
Rooms
6.0
The rooms are quite dated and could use some care. Initially dirty, but equipped with a minibar and open HDMI TV.
Service
7.0
The service is prompt, especially with drink orders, but extra charges may apply. It includes useful facilities like car hire and room service.
Location
8.0
The hotel is in a great location, close to the beach, pool, and main lobby. The surroundings are lush and well-maintained.
Dining
7.0
Although the variety is lacking, the dining experience can meet expectations, featuring items like lettuce, cucumbers, and even beets.
Facilities
6.0
The facilities include amenities like laundry services and medical facilities, but cleanliness in general seems to be an issue.
John
United Kingdom,
February
2024
6.8/10
I stayed in building 37, right beside the adult pool, which was perfect. The room was nice and clean, and hot water was always available. A small downside was that there was no hot water at times.
Rooms
8.0
The room was nice and clean, and hot water was always available. Being right beside the adult pool in building 37 was perfect.
Service
7.0
The service was unbelievable, especially from Gretter & Leidy. They were fantastic. However, some staff did not have the proper equipment or setup to do their job adequately.
Location
6.0
The hotel was just off the sports bar, a wonderful place to pass time with various activities going on. However, the floor was very slippery, with missing tiles and poor furniture condition.
Dining
6.0
The dining experience was more or less the same food every day, but still satisfactory. The buffet was large and can get busy at times.
Facilities
7.0
The facilities were good overall, but there were some areas in rough condition. The hotel offers amenities such as car hire, 24-hour room service, and shops.
David
United States of America,
February
2024
7.8/10
I was pleasantly surprised by this hotel. While the rooms have seen better days, they are kept very clean and offer a bit more space than usual, which I appreciated. The TV channels in English were a nice touch for some relaxing downtime. The service was truly fantastic, with the entertainment staff being a highlight. The location was convenient and close to all the main areas. The dining options were good, especially for classic breakfast choices. Overall, a great stay with a few minor drawbacks.
Rooms
7.0
The rooms, although showing some signs of wear and tear, were kept very clean and offered a bit more space than expected. I enjoyed the English language channels and the spacious layout.
Service
9.0
The service, especially from the entertainment staff, was amazing. They went above and beyond, leaving lovely notes and towels creations. Very obliging and fantastic overall.
Location
8.0
The location was really convenient, close to the beach, pool, and main lobby. The cleanliness could have been better, but the overall setting was enjoyable.
Dining
8.0
The dining experience was good with a nice selection to keep us satisfied at any time of the day. The breakfast options were fine, nothing to complain about.
Facilities
7.0
The facilities were decent, catering to our needs adequately. A solid option overall.
Andy
United Kingdom,
January
2024
8.4/10
The hotel is conveniently located next to the boardwalk leading to the beach, offering spacious rooms with a lovely ambiance. The English language channel selection was a nice touch for a relaxed evening after a day at the beach. However, the rooms need disinfection.
Rooms
8.0
The rooms were large, lovely, and spacious with a great selection of English language channels for movie marathons.
Service
9.0
The staff worked very hard to ensure a nice vacation experience, leaving creative notes and towel designs daily. They were exceptional in providing essentials and maintaining cleanliness.
Location
9.0
The hotel's location close to the beach, pool, and main lobby was much better, offering stunning and well-groomed surroundings.
Dining
8.0
The dining experience was very good with a nice selection to keep us satisfied throughout the day.
Facilities
8.0
The facilities were well-maintained and offered a variety of services. A VIP dinner with Lobster was a special highlight.
Arthur
United States of America,
January
2024
7.6/10
Upon arrival, the rooms were functional but could benefit from some upgrades to premium rooms. The hotel staff, though hardworking, seemed ill-equipped for the job at times. The dining options were varied and satisfying, particularly for breakfast. Overall, the facilities offered a good experience, but there were some minor flaws to consider.
Rooms
7.0
The rooms functioned without major flaws but could use some upgrading.
Service
6.0
The staff was very friendly and hardworking, a highlight of our trip despite some shortcomings.
Location
8.0
The location felt like a botanical garden, daily maintained and with breathtaking views.
Dining
9.0
The dining experience was enjoyable with a wide variety of options.
Facilities
8.0
The facilities provided a good overall experience, though not perfect.
Robert
United Kingdom,
November
2023
6.6/10
The rooms could use a facelift and were not very clean upon arrival; however, the location was surrounded by beautiful trees and flowers and offered entertainment in the evenings. The service was friendly and efficient, with excellent food options at the 24-hour bar. The dining experience was satisfactory with daily changing menus. The hotel facilities were in rough condition but had trade winds blowing through the open-air spaces.
Rooms
5.0
The rooms were not very clean when we arrived.
Service
8.0
The staff were friendly and helpful, anticipating our needs.
Location
7.0
The location was surrounded by beautiful trees and flowers and offered entertainment in the evenings.
Dining
7.0
The dining options changed daily to accommodate everyone.
Facilities
6.0
The hotel facilities were in rough condition but had trade winds blowing through the open-air spaces.
John
United States of America,
June
2023
7.8/10
The resort is in a great location close to everything, offering spacious and pretty surroundings. The rooms are a little dated and in need of upgrades, but the service from the staff is fantastic. However, efficiency in serving guests needs improvement, and the dining options could be better. The entertainment and various facilities stand out, making it a worthy stay.
Rooms
7.0
The rooms are well-worn and need some minor repairs. They are comfortable but could use updates.
Service
9.0
The staff members are kind, genuine, and hard-working. Their service is amazing.
Location
8.0
The location is very spacious and close to everything, but service efficiency could be improved.
Dining
7.0
The dining experience offers solid options, but more variety and efficiency are needed.
Facilities
8.0
The entertainment and various amenities make the stay enjoyable, despite some areas needing updates.
Eddie
United Kingdom,
June
2023
8.4/10
I stayed in a second-floor room on the adult side of the hotel, and it was incredibly quiet and clean throughout my stay. The room was in perfect working order, and the pool area was so spacious that finding a spot was never an issue. However, the service was a bit mixed as the staff could be very creative in making drinks but also seemed to ignore customers at the bar. Despite the lack of air conditioning, the hardworking staff made sure our vacation experience was top-notch.
Rooms
9.0
The requested second-floor room on the adult side was very quiet, clean, and in great working order. The pool area was huge and never crowded.
Service
7.0
The staff was always working extremely hard to make our experience the best ever, but there were instances of being ignored at the bar. The service was without air conditioning.
Location
8.0
The location was beautiful, with trade winds blowing through the open air. However, the price paid made me regret booking this resort. It is essential to note that the property is a 1.5 - 2-hour drive from the airport.
Dining
9.0
The dining experience was excellent, with Merilys making delightful omelets. The food was probably my favorite during the stay.
Facilities
9.0
The facilities were top-notch and well-maintained, enhancing the overall experience.